Want to check out our styles in person? We’ve got you.

Ordering samples is a great way to get a feel for our updated designs and high-quality construction before committing to a group order—and we’re all for it. We love showing off what we’ve made.

Here’s how it works: Samples are billed to your credit card and fully refunded when you send them back. To place a sample order, just give email us at hello@blackstrad.com and our team will respond within 24 hours.

Samples are shipped from our current inventory and are typically provided in a size XS, though other sizes are available upon request. These samples are intended to give you a sense of the fabric, craftsmanship, and overall quality.

We kindly ask that samples be returned within 5 business days to ensure timely processing and availability for other customers.

If your ensemble is within one hour of the Salt Lake City area we can come in person to show you samples, please email us at hello@blackstrad.com.

Yes, they sure are—and each one comes with its own laundry bag to make care even easier. Wash on cold, hang to dry, and give it a quick steam if needed (wrinkles are minimal if you hang it promptly).

We’ve intentionally designed our jackets with minimal internal structure to keep you cool and comfortable on stage. Unlike traditional suits, which often include heavy canvas or fused layers between the outer fabric and lining, ours skip the bulk without sacrificing style.

Here’s what sets ours apart:

• Lightweight, breathable construction—no overheating under stage lights
• Full interior lining for a polished drape and functional interior pockets
• Subtle shoulder padding for a clean, formal silhouette

Yes, we will offer sizing for Middle School and Jr. High School students ages 11 and up. Stay tuned for which exact styles will be offered, but it will include the Tuxedo, the Swan Dress, and the Sweetheart Dress, along with other pant, skirt and top options.

At this early stage in our business we are not going to be offering little kid sizing for elementary school age students but remain open to the idea in future years.

For in-stock merchandise, please allow 1–2 business days for processing and shipment, in addition to the standard transit time based on your selected shipping method.

For bulk group orders that exceed our current inventory, production timelines may vary. However, once all measurements are received, orders are typically delivered within 60 days. We can do a 30-45 day turn around for an additional fee (likely 15%.) At estimated price points of approximately $100 per outfit for bulk pre-orders ($120 for tuxedos and $80 for dresses), a rush order would be an average of $115 per outfit. This does not include shipping costs. If you’re working with a specific deadline, feel free to reach out—we’re happy to help plan accordingly.

Yes! These are three different things.

Individuals can order online like you do from any other online store using the Shop Now tab which will clearly indicate which items are in stock and ready to ship now. The cost is higher, but still reasonable, because we hold this stock ready for you and ship it out within 1-2 business days. Some items will be available for pre-order only and that will be clearly indicated.

Group Discount Info:

If a group of musicians or students wants to place a combined order of 20 items or more of the items we hold in stock ready to ship (that’s as few as 10 full outfits if you're ordering separates) you’ll automatically receive 30% off at checkout. To qualify, the entire order must be placed by one person, with one shipping address.

How to organize payment for the Group Discount:

Since one person will need to pay for the full order upfront, we recommend having everyone Venmo their share to that person in advance. To calculate the total cost (including tax, shipping, and the group discount), just add everything to your cart and begin the checkout process—enter your shipping address to see the final amount.

You may not be able to break down the tax and shipping exactly per person, but with 30% off, it’s an incredible deal. Just divide those extra costs evenly among the group.

Group Pre-Order Info:

Group pre-orders are typically for schools or organizations placing large orders—often with custom sizing or special requirements. During the pre-order process, you'll submit your size selections, and if we don’t already have a size you need, we’ll custom-make it for you.

Pre-orders are paid upfront and usually take 30–60 days for delivery, depending on the size and complexity of the order.

ONLINE: We have several group ordering options and accept multiple payment methods. We will have an order form available soon for purchase orders. If using a U.S. Board of Education Purchase Order email us at hello@blackstrad.com

Alternatively, order online just as you do with any other online shopping. You will receive an order confirmation, order updates and shipping status via email.

Yes! We currently ship to over 150 countries and regions around the world.

If you’re unsure whether we ship to your location, simply add an item to your cart and begin the checkout process—available shipping options will appear after you enter your address.

A note on tariffs:

Tariff rules can be confusing (and they change all the time). We do our best to stay on top of the latest updates, but since duties vary by country, we recommend checking with your local customs office for the most accurate and current information.

Our company is headquarter in the USA in Salt Lake City, Utah, and our current inventory (as of early July 2025) was made in the USA and ships from Salt Lake City.

We are transitioning to manufacturing in China, where we’ve found a higher level of craftsmanship and quality—especially for the tailored, formal garments we specialize in. Large group pre-orders will ship directly from our manufacturing partners in China to help streamline delivery times. Individual and smaller orders will continue to ship from our Salt Lake City warehouse for faster domestic fulfillment.

No matter where you're located—or how the global economy shifts—we’re committed to keeping our pricing competitive and delivering high-quality concert attire without compromise.

We understand that choosing a new concert dress style is a thoughtful and important decision. That’s why we not only guarantee quality, style, and value—but also commit to supporting reorders for a minimum of two years on all formal dress styles.

Unlike many traditional concert attire providers, we take a more modern approach. We believe your ensemble can look polished and cohesive without requiring everyone to wear the exact same outfit. Our collection is designed around a curated set of three core fabrics, allowing you to mix and match coordinating pieces while maintaining a unified, professional appearance.

While we won’t keep every style available for decades, we do promise that any new designs we introduce will coordinate seamlessly with previous collections—so your group can grow and evolve without sacrificing consistency.

Yes, we do offer custom merchandise. This includes, but is not limited to, custom sizing and modifications to existing styles. Please note that because these items are made specifically for your order, custom merchandise is final sale—we are unable to accept returns or cancellations on custom items.

Yes, we can! For larger group orders of 100 pieces or more, we’re happy to explore creating a custom style based on your vision. If you have something specific in mind, please give us a call—we’d love to hear more and will do our best to accommodate your request.

Yes and no. At Blackstrad, our specialty is professional concert black attire. We began by outfitting musicians in top-tier ensembles who needed breathable, lightweight clothing that adheres to the formal concert black dress codes typically required in professional settings.

Because color is rarely permitted at that level, our standard offerings are exclusively in black, with occasional white pieces where appropriate. That said, we’re happy to accommodate large group orders with custom color options. We also offer subtle, polished accents—like pocket squares and ties—in any color, which can be paired with our suiting to create a cohesive and elevated look.

At Blackstrad, we’ve modernized the sizing process to take the stress out of group orders. Instead of measuring each person by hand, you'll use our a short online questionnaire that uses a proven algorithm to calculate your measurements—no measuring tape needed. It works with 97%+ accuracy, works for all body types and ethnicities, and is 3x more reliable than hand measuring -more precise than most professional tailors.

It’s a streamlined, time-saving solution that ensures everyone gets the right size the first time—so your group looks polished and performance-ready from the start.

All orders placed with a credit card will be charged in full at the time the order is submitted. Please note that custom items are final sale and cannot be changed or canceled once production has begun.

For schools submitting an official, signed Board of Education Purchase Order, we offer Net 30 payment terms, with shipping charges added to the final invoice.

Each shipment includes a detailed packing slip listing all items included. Please review your order upon arrival and inspect each garment carefully.

If anything is missing or arrives damaged, let us know within 48 hours of delivery so we can make it right. You can reach us at hello@blackstrad.com—we’re here to help.

Returns are accepted on stock merchandise received within 14 days of delivery, provided that items are in new, unworn condition with all original tags still attached. Merchandise that has been worn, altered, or damaged is not eligible for return.

Please note:

10% restocking fee will be applied to all returns that are not due to manufacturing defects.

All customizations are final sale and cannot be returned or exchanged under any circumstances.

Items sent back to us without first requesting a return will not be accepted. 

To initiate a return, simply click here or one the profile icon at the top right of of website. Once approved, shipping instructions will be emailed to you.

We appreciate your cooperation in following these guidelines to ensure a smooth return process.

We’re here to help. You can reach us anytime at hello@blackstrad.com, and we’ll get back to you within 24 hours on business days.

Yes, absolutely. We’re a new business, but we’ve already had the pleasure of working with hundreds of happy customers. Professional references are available upon request—just email us at hello@blackstrad.com. You can also read our customer reviews here.